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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noah Crum

September 30, 2026

4  out of  5
rating by Noah Crum
"Kevin was timely and helpful. Clear and concise information and courteous. Would recommend."
We responded:
"Thank you so much for your kind words! We're very pleased to hear that Yahya provided you with excellent customer service and was informative, helpful, and polite. We appreciate your trust in us for your vehicle insurance needs and look forward to serving you again! - Matt Haaga State Farm "
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Ronald Shinault

September 29, 2026

5  out of  5
rating by Ronald Shinault
"Rosemarie was very professional and answered all of my questions"
We responded:
"Thank you for the kind review! We’re glad to hear Rosemarie was professional, helpful, and able to answer all of your questions. Providing knowledgeable service and making our team easy to reach are very important to us. We appreciate you choosing our State Farm agency!
"
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Berthilde Banks

September 25, 2026

5  out of  5
rating by Berthilde Banks
"Matt knows a great deal about customer service/care. He is very patient, he listens, and addresses customers with empathy. He is very knowledgeable very approachable. I will refer everyone i know to him for good customer service and savings. Keep up the good work Kevin.
Berthilde Banks"
We responded:
"Berthilde, thank you so much for the thoughtful review and recommendation! We’re thrilled to hear you had such a positive experience with Kevin and that he provided patient, knowledgeable, and attentive service. Making insurance easy to understand while helping our customers find the right coverage and savings is always our goal. We truly appreciate your trust in our State Farm team and your willingness to refer your friends and family!
"
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Carmen Kirk

September 25, 2026

5  out of  5
rating by Carmen Kirk
"Very nice and professional! Thank you!"
We responded:
"Thank you so much for your positive feedback! We aim to be professional and simplify the process! We appreciate your support!"
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Erika Runnels

September 22, 2026

5  out of  5
rating by Erika Runnels
"Berenise was able to help me with my payment due dates, which helped me out a lot because I was stressing out hardcore. I was confused about my bill and she was able to clarify it for me and was able to help change the due dates and that helped me so much. Thank you Berenise!!!!!!"
We responded:
"Thank you for sharing your experience! We’re glad Berenise helped clarify your insurance bill and adjust your payment due dates. We know billing questions can be stressful and Matt Haaga State Farm is here to provide clear answers and helpful customer service! We appreciate your kind words! "
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kyle Brown

September 22, 2026

5  out of  5
rating by kyle Brown
"Berenise was super helpful and very effective- very appreciated from someone like me who is always working and normal work hours are hard to come by."
We responded:
"Thank you so much for your kind words!! We’re thrilled to hear that Yahya was able to provide you with such great assistance. Your fee is greatly appreciated, and we look forward to helping you in the future! "
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Phyllis Gregory

September 22, 2026

5  out of  5
rating by Phyllis Gregory
"Rosemary got back to me quickly and answered my question and was very helpful. I really appreciated her help."
We responded:
"Thank you for your review! We’re glad Rosemarie responded quickly and answered your insurance question. Our team works hard to provide helpful, responsive service, and we appreciate you choosing our insurance agency! "
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Mundy Easley

September 21, 2026

5  out of  5
rating by Mundy Easley
"Kevin Whitten is my agent. He has saved me over 1000.00 on my homeowners insurance. Also I can call him and he will take care of my need at that moment. He responds very quickly!!! He’s awesome. Give Kevin a call!!!"
We responded:
"Thank you so much for your kind words, Mundy! We’re glad Kevin helped you save over $1,000 on your homeowners insurance and has been quick to respond whenever you need him. We appreciate your trust and recommendation! "
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Missy

September 21, 2026

5  out of  5
rating by Missy
"Great customer service. Polite and will informed"
We responded:
"Thank you for the great review! We’re glad to hear you received polite, knowledgeable, and helpful service from our team. We appreciate you choosing our State Farm agency and look forward to continuing to be here whenever you need us!
"
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Chad Carrington

September 21, 2026

5  out of  5
rating by Chad Carrington
"She has taken care of my needs very well so thankful for her help!"
We responded:
"We’re happy we met your expectations, Chad. Our State Farm team in Memphis is always here when you need us.

Matt Haaga - State Farm Insurance Agent"
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Michael Nichols

September 17, 2026

5  out of  5
rating by Michael Nichols
"Berenise Ortega was very nice and took care of all my question. I was impressed with her follow up with data I ask for about billing."
We responded:
"Thank you for the great review! We’re so glad to hear Berenise provided friendly, attentive service and made sure all of your questions were answered. We especially appreciate you recognizing her follow-up and attention to detail with your billing questions. Thank you for trusting our State Farm team—we’re always happy to help!
"
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Sophie R

September 16, 2026

5  out of  5
rating by Sophie R
"Great experience with my insurance agent! She made transferring my renters insurance to my new address quick and easy. She was very helpful, responsive, and professional. I really appreciate her great customer service!"
We responded:
"Thank you for the wonderful review! We’re so glad our team was able to make transferring your renters insurance to your new address quick and easy. Providing helpful, responsive, and professional service is always our goal. We truly appreciate you choosing our State Farm agency and look forward to being here whenever you need us!
"
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Lori Blaylock

September 11, 2026

5  out of  5
rating by Lori Blaylock
"Kevin Whitten assisted me in reinstating my insurance via email. It was quick and easy."
We responded:
"A big thank you for trusting our Memphis team with your insurance needs. We’re so glad to hear you had a great experience with us.

Matt Haaga - State Farm Insurance Agent"
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Rashard Humphrey

September 10, 2026

5  out of  5
rating by Rashard Humphrey
"Ms. Julia was extremely helpful in a very serious situation. On behalf of my family and myself, Ms. Julia, thank you."
We responded:
"Thank you so much for sharing your experience! We’re glad Julia was able to provide the help and support you and your family needed during such an important situation. We truly appreciate your trust in our team and your kind words. We’ll be sure to share them with Julia!
"
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Isaac Cherry

September 10, 2026

5  out of  5
rating by Isaac Cherry
"Julia is fantastic she really does her best and she has been a tremendous help!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Julia has been such a tremendous help and that our team has been easy to reach when you need us. We truly appreciate your trust in the Matt Haaga State Farm team and look forward to continuing to serve you!
"
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Devyn Davis

September 9, 2026

5  out of  5
rating by Devyn Davis
"Kevin is a great guy and and even better agent we had trouble with my insurance but he figured it out quickly and got it fixed"
We responded:
"Thank you for the great review! We’re glad Kevin was able to quickly get everything figured out and make the insurance process easier for you. We appreciate your trust in Kevin and the Matt Haaga State Farm team, and we’re always here whenever you need us!
"
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Nicholas DiMeglio

September 4, 2026

5  out of  5
rating by Nicholas DiMeglio
"Did a great job of explaining everything and made the process of purchasing homeowners insurance flawless!"
We responded:
"Thank you for the great review! We’re glad our team was able to clearly explain your coverage options and make purchasing your homeowners insurance a smooth and seamless experience. We truly appreciate you choosing the Matt Haaga State Farm team and look forward to being here whenever you need us!
"
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Memphis pm Flair

August 31, 2026

5  out of  5
rating by Memphis pm Flair
"Yaya was great to work wit very knowledgeable.."
We responded:
"Thank you for the great review! We’re so glad to hear that Yaya was knowledgeable and helpful with your life and auto insurance needs. We appreciate you choosing the Matt Haaga State Farm team and look forward to being here whenever you need us!"
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Taylor Williams

August 27, 2026

5  out of  5
rating by Taylor Williams
"Super easy and smooth process!"
We responded:
"Thank you so much for the great review! We’re glad to hear the process was easy and smooth from start to finish. We truly appreciate your business and look forward to being here whenever you need us!"
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Amy Evans

August 17, 2026

5  out of  5
rating by Amy Evans
"Kevin Whitten was amazing! He just set us up a bundle policy with our homeowners and 2 vehicles for half the price we were paying! Well Done, Sir! He was very attentive and thoroughly explained everything."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kevin was able to help you bundle your homeowners and auto policies while finding you significant savings. We’re especially glad he took the time to thoroughly explain everything and make the process easy. We truly appreciate your trust in our team and look forward to being here for you for years to come!"
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Angelita Romero

August 6, 2026

5  out of  5
rating by Angelita Romero
"He was great helping me out with my insurance I definitely recommend him."
We responded:
"Thank you so much for the great review and recommendation! I’m glad I could help you with your insurance and find a great price. I truly appreciate your trust and support!"
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Kenzie Dingus

July 31, 2026

5  out of  5
rating by Kenzie Dingus
"Great guy and offered me a magnificent deal on my home and auto! Recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled we could help you find a great deal on your home and auto insurance. It was a pleasure working with you, and we truly appreciate your trust in us. If you ever have any questions or need anything in the future, we're always here to help!"
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Mery Rangel

July 26, 2026

5  out of  5
rating by Mery Rangel
"Aaron Schnatterly Was very attentive to my family’s needs and provided us with the best renters insurance plan."
We responded:
"Thank you so much for your review! We’re glad Aaron Schnatterly was attentive to your family’s needs and helped you find the best renters insurance plan. We truly appreciate your trust and are here for you anytime."
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Stu Mendelson

July 24, 2026

5  out of  5
rating by Stu Mendelson
"excellent customer service. really knows his stuff. Great quote and fantastic help canceling other insurance. I highly recommend Aaron for all your insurance needs"
We responded:
"Thank you for the wonderful review! We’re so glad you had an excellent experience with Aaron—especially getting a great quote and receiving fantastic help with canceling your other insurance. We truly appreciate your recommendation of Matt Haaga State Farm and are here for all your insurance needs anytime."
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Thomas Stroud

July 20, 2026

5  out of  5
rating by Thomas Stroud
"Mr. Kevin Whitten called me today and spoke with me about my insurance and if he could see about getting me a better rate and services than what I was currently getting from a competitor, as it turns out what Kevin had to offer was exceedingly better than what I had and we went ahead with it. Kevin was very knowledgeable and professional, and a very personable conversationalist, and I appreciate his help finding me better rates very much!"
We responded:
"Thank you so much for sharing your experience! We’re glad Kevin was able to review your current coverage and find you better rates and services with State Farm. We truly appreciate your kind words about his knowledge, professionalism, and helpful approach. It was our pleasure assisting you—welcome to the team!"