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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mon Gunn

June 18, 2026

5  out of  5
rating by Mon Gunn
"Matt was a very cool vibe and made my quoting and payment process easy. He gave me a lot of information about the company State Farm and about insurance in general that I did not know."
We responded:
"Thanks, Mon, for your kind words! We’re glad to have made your Auto Insurance quoting and payment process simple and informative. Taking the time to explain State Farm’s coverage options and help customers better understand insurance is something we value. We appreciate you choosing our office and look forward to helping with your insurance needs in the future!"
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Damarcus Knox

June 17, 2026

5  out of  5
rating by Damarcus Knox
"Jason James made navigating the insurance process a walk in the park. When I had a recent question/claim, he handled it with speed and efficiency, giving me total peace of mind. It’s hard to find someone so dedicated to putting their clients first. Five stars!" Matt Hagga has one of the best agents in the Tri-State area. Highly recommended!!!!"
We responded:
"Thank you, Demarcus, for taking the time to share your feedback.

We are glad to hear your experience with our office in Memphis felt smooth and that your recent question and report were handled quickly and efficiently. It is great to know our team was able to support you and help you feel confident throughout the process.

We truly appreciate your recommendation and kind words. Our office is here whenever you need assistance with your insurance coverage or have questions along the way."
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Kya Knox

June 17, 2026

5  out of  5
rating by Kya Knox
"Jason is awesome! Detail oriented, clear in his communication, and effective! It is always a joy to work with him- knowing we are set up for success! Thank you Jason and Haaga team!"
We responded:
"Thank you, Kya, for your kind words! We truly appreciate you taking the time to share your experience getting Life Insurance. It is wonderful to hear that you received clear communication, attention to detail, and support throughout the process. Our office is committed to helping customers feel informed and confident, and your feedback means a lot to us. Thank you for choosing our State Farm office in Memphis—we look forward to assisting you whenever you need us!"
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Jada Knox

June 17, 2026

5  out of  5
rating by Jada Knox
"I had an excellent experience working Jason James. From start to finish, Jason was professional, knowledgeable, and incredibly responsive. He took the time to explain my coverage options clearly, answered all of my questions with patience, and made the entire process smooth and stress-free.

What stood out most was his genuine commitment to customer service. Jason went above and beyond to ensure I understood my policy and felt confident in my decisions. His attention to detail, prompt communication, and willingness to help made a significant difference.

I highly recommend Jason to anyone looking for an insurance professional who is trustworthy, reliable, and truly cares about his clients. Thank you for providing such outstanding service!"
We responded:
"Thank you, Jada, for your thoughtful review! We truly appreciate you taking the time to share your experience. We are glad to hear that you received clear communication, helpful guidance, and responsive service throughout the process. Helping customers understand their options for Auto, Home, and Life Insurance is a priority for our office, and we are pleased that you felt informed and confident in your decisions. Thank you for your recommendation and for choosing our State Farm office. We look forward to assisting you with your insurance needs for years to come!"
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Germonte Jordan

June 17, 2026

5  out of  5
rating by Germonte Jordan
"Jason James made getting life insurance so much easier than I expected. He took the time to explain all my options clearly, answered every question I had, and never made me feel rushed or pressured. He found a policy that actually fit my needs and budget. Highly recommend him if you’re looking for an agent who’s knowledgeable, responsive, and genuinely looks out for you."
We responded:
"Thank you, Germonte, for sharing your experience! We appreciate your kind words and are glad to hear that our office made the Life Insurance process easier and more comfortable for you. Taking the time to answer questions, explain options clearly, and help customers find coverage that fits their needs is what we strive for every day. Thank you for your recommendation and for choosing our State Farm office in Memphis. We look forward to being here for you whenever you need us!"
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L Holley

June 15, 2026

1  out of  5
rating by L Holley
"I have tried for 2 weeks to get my dividends off my life insurance policy. I have called and left messages for Jason with no call back. Today, he is not in the office. I spoke with front desk and she stated she does not see where a check was issued. Any suggestions on how I can recieve a call back regarding my policy."
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steve moore

June 12, 2026

5  out of  5
rating by steve moore
"Yahya was absolutely perfect and by far the best sales agent I have ever encountered was very very helpful and made everything easy to understand and just a great person overall I really do appreciate you Yahya thank you so much for everything may God bless you!"
We responded:
"Thanks so much for your thoughtful review, Steve! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you felt supported and that everything was explained in a clear and easy-to-understand way. Your kind words and recommendation mean a lot to our team. We’re grateful for the opportunity to assist you and look forward to helping with your insurance needs in the future!"
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Sabha I.

June 12, 2026

5  out of  5
rating by Sabha I.
"Extremely helpful! Went over everything in detail. Would recommend!"
We responded:
"Thank you, Sabha, for your kind words! We’re so glad you had a positive experience and that everything was explained in detail. We appreciate your recommendation and the opportunity to assist you. If you ever have questions or need anything in the future, the Matt Haaga State Farm team is here to help."
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Ashley Epperson

June 11, 2026

5  out of  5
rating by Ashley Epperson
"Aaron has been super great to work with and got our insurance setup for our cars and new home. Being first time home buyers our options felt overwhelming and he helped us break it down and made sure we were taken care of every step of the way. Thank you State Farm!"
We responded:
"Thank you, Ashley, for your thoughtful review! We’re so glad we could be part of your journey as first time home buyers and help make the process feel more manageable. It means a lot to know you felt supported while getting your auto insurance and home insurance in place and that the options felt easier to navigate. We appreciate you choosing our State Farm office and look forward to being here for you in the years ahead!"
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Dasha F

June 11, 2026

5  out of  5
rating by Dasha F
"Kevin Leigh had outstanding customer service, everything was quick and simple even saved me a few extra bucks monthly!"
We responded:
"Thank you for your kind words, Dasha! We’re so glad to hear you had a smooth experience and that we could help make the process simple while finding an option that lowered your monthly cost. We appreciate you taking the time to share your feedback and look forward to being here whenever you need us!"
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Vincent Jones

June 8, 2026

5  out of  5
rating by Vincent Jones
"He was very professional & explained what insurance i have."
We responded:
"Thank you, Vincent, for your review. We are glad to hear the experience was professional and that your insurance coverage was clearly explained so you feel more informed. We appreciate you choosing the Matt Haaga State Farm Agent office in Memphis, TN and look forward to being here whenever you need us."
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Carolyn Antoine

June 8, 2026

5  out of  5
rating by Carolyn Antoine
"Very please with his help"
We responded:
"Thank you, Carolyn, for your kind words! We are glad we were able to assist you and provide the help you needed. We appreciate you taking the time to share your experience and thank you for choosing the Matt Haaga State Farm team. We look forward to helping with your insurance needs in the future!"
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Kyland Armstrong

June 5, 2026

5  out of  5
rating by Kyland Armstrong
"Great personality and very informative."
We responded:
"We truly appreciate your kind words about the engaging personality and informative value of our interactions. Your feedback reinforces our commitment to delivering helpful, clear insights with a positive and approachable experience.
We are grateful for customers like you and look forward to assisting you again soon.
"
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THE STICKER MANE

June 4, 2026

5  out of  5
rating by THE STICKER MANE
"Aaron was verry helpful with making Shure I have issuance for all 3 of my cars at a awesome and affordable price !!!!"
We responded:
"Thank you for your wonderful review!
We’re thrilled to hear Aaron was very helpful in ensuring you have proper insurance coverage for all three of your cars at an affordable price. Providing great service and value is our top priority.
We truly appreciate your feedback and look forward to continuing to serve you. If you need anything else, please don’t hesitate to reach out."
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Matthew Nguyen

June 3, 2026

5  out of  5
rating by Matthew Nguyen
"Yahya Aleryani was a tremendous help with helping me choose what insurance to choose. Made the process a whole lot easier for someone who is getting into insurance alone."
We responded:
"Thank you for your kind words and for trusting us with your insurance needs! We’re thrilled to hear that Yahya was able to make the process easier and help you find the right coverage. Choosing insurance for the first time can feel overwhelming, and we’re glad he was able to provide the guidance and support you needed. We appreciate your review and look forward to being here for you whenever you need us in the future!"
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Antonio Pegues

June 3, 2026

5  out of  5
rating by Antonio Pegues
"Matt Haaga,
was very polite, helpful and knowledgeable in helping me choose the right insurance company."
We responded:
"Thank you for taking the time to leave us a review! We’re delighted to hear that Matt provided polite, knowledgeable, and helpful service while helping you choose the right insurance company. Our goal is to make the insurance process as simple and informative as possible, and we’re glad Matt was able to do that for you. We appreciate your trust in our agency and look forward to serving your insurance needs for years to come!"
Profile photo of Megan Brown

Megan Brown

June 2, 2026

5  out of  5
rating by Megan Brown
"Yahya made getting house and car insurance so easy and explained everything! This was my first time getting insurance on my own without my parents, and I'm so grateful for his help in making the process smooth as I step into this next chapter of my life"
We responded:
"Thank you so much for your thoughtful review! We’re honored that Yahya could be part of such an important milestone in your life. Getting home and auto insurance on your own for the first time can feel overwhelming, and we’re thrilled to hear that he made the process easy to understand and stress-free. Providing clear guidance and helping our clients feel confident in their coverage decisions is exactly what we strive for. Congratulations on this exciting new chapter, and thank you for trusting us to help protect what matters most. We look forward to being here for you whenever you need us!"
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Bernice McCall

May 28, 2026

5  out of  5
rating by Bernice McCall
"Aaron was amazing very knowledgeable of the product they offer and save me money also!!!"
We responded:
"Thank you for the great review! We’re so glad to hear that Aaron provided knowledgeable service and helped you find the right coverage while saving you money. We take pride in helping our clients understand their options and feel confident in their insurance decisions. We truly appreciate your trust in our agency and look forward to serving your insurance needs for years to come!"
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Douglas

May 21, 2026

5  out of  5
rating by Douglas
"Kevin was awesome!! He was very professional and helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kevin was awesome, professional, and helpful with your vehicle insurance. We really appreciate you taking the time to leave a review—please don’t hesitate to reach out if you need anything in the future!"
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Jacques Mims

May 6, 2026

5  out of  5
rating by Jacques Mims
"Thank you so much very work 💙💙"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you’re happy with the price and our work. 💙💙 We appreciate your support!"
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Samantha Adams

May 6, 2026

5  out of  5
rating by Samantha Adams
"Aaron was great and he made the process so smooth and fast."
We responded:
"Thank you for your wonderful review! We're glad to hear Aaron made the process smooth and fast for you. We appreciate your trust in our renter's insurance services and look forward to assisting you again!"
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Pamela Henderson

May 1, 2026

5  out of  5
rating by Pamela Henderson
"Was very patient understanding. Willing to help with whatever issues questions I had. This was a long process on my behalf but he was very supportive helpful to get me what I needed and what he felt was best.

Great customer service and support!"
We responded:
"Thank you so much for your kind words! We're glad we could be patient and supportive throughout the process and help you find the best solutions for your vehicle and mortgage insurance needs. Providing great customer service is our top priority, and it means a lot to hear that you had a positive experience. If you ever have more questions or need assistance in the future, don’t hesitate to reach out!"
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Rezimond Robinson

April 30, 2026

5  out of  5
rating by Rezimond Robinson
"Yahya Al-Eryani really came through for me. She’s been patient, kept me updated, and actually made sure I understood everything going on. You can tell she cares about helping people, not just doing her job. I appreciate you fr."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Yahya Al-Eryani provided you with patient, clear, and caring support throughout your vehicle insurance process. It’s our goal to make sure every client feels informed and valued, and your feedback truly means a lot. We appreciate you choosing us and are always here if you need anything else!"
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Matt Swink

April 30, 2026

5  out of  5
rating by Matt Swink
"If you're looking for budget-friendly insurance and excellent customer service, look no further. I must thank the very friendly and knowledgeable Aaron Schnatterly for helping me find a renter's insurance policy that is not only very affordable (at about half the cost of what other major providers would charge) but also provides much more extensive coverage than I was expecting (giving me an even greater peace of mind)."
We responded:
"Thank you for your wonderful feedback! We're so glad Aaron Schnatterly was able to help you find an affordable renter’s insurance policy with excellent coverage that gives you peace of mind. Providing budget-friendly options without compromising on quality is something we strive for, and it’s great to hear Aaron’s knowledge and friendly service made a difference for you. We truly appreciate your trust and look forward to assisting you again in the future!"
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shawn wooley

April 28, 2026

5  out of  5
rating by shawn wooley
"Mr. Schnatterly was extremely helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mr. Schnatterly was extremely helpful with your vehicle and mortgage insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out!"